Vtivi Community

PRIVACY POLICY – VTIVI COMMUNITY

PRIVACY POLICY – VTIVI COMMUNITY

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Welcome to Vtivi Community, an application dedicated to the mobile phone repair technical community. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our application.

1. Information We Collect

To provide the best service, we may collect the following types of information:

  • Personal Information: Username, email address, phone number, and country provided during account registration.

  • User Content: Posts, images, videos, repair tutorials, questions, or comments that you upload to the community.

  • Device Data: Basic technical information (such as device model, operating system version) to ensure the application operates stably on your device.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To maintain and operate the features of the Vtivi Community.

  • To verify user identity and ensure account security.

  • To notify you of replies, new discussions, or interactions regarding your posts.

  • To improve user experience and troubleshoot technical issues.

3. Third-Party Data Sharing

We do not sell, trade, or transfer your personal information to third parties. However, we may use crash reporting and analytical services (such as Google Analytics for Firebase) to monitor app performance. These services only collect anonymous data.

4. Data Control and Deletion (Important)

We respect your privacy rights:

  • Correction: You can update your personal information within the account settings.

  • Account Deletion: If you wish to stop using our service and delete all your data, you can use the "Delete Account" feature within the app or send a request to: support@vtivi.com. We will process your request and delete all associated data within 7 business days.

5. Data Security

We implement standard security measures to protect your information from unauthorized access, alteration, or disclosure.

6. Changes to This Policy

We may update this Privacy Policy from time to time to comply with new Google Play regulations. Any changes will be notified directly within the application.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

PRIVACY POLICY – VTIVI COMMUNITY

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