Phuc Mobile
3 weeks
Repair Samsung M31 SM-M315 Charging Error — Charging Problem Troubleshooting
Error from the charging cable or adapter
Damaged charging cable:
The charging cable may have an internal break, loose connectors, or rust.
Solution: Test the cable with another device or use a new cable.
Non-functioning adapter:
The adapter may be faulty due to damaged internal components or incompatibility with Samsung M31 SM-M315.
Solution: Replace the adapter and make sure it meets the correct specifications for Samsung M31 SM-M315.
It’s recommended to bring Samsung M31 SM-M315 to a repair shop to check whether the problem is the cable or the adapter.
Error from the charging port on Samsung M31 SM-M315
Dust or debris in the charging port:
Dust can block the connection between the charging cable and Samsung M31 SM-M315.
Solution: Carefully clean the charging port using a toothpick or compressed air.
Damaged charging port:
The port may be loose, have broken connectors, or suffer from internal circuit damage.
Solution: Bring Samsung M31 SM-M315 to a repair center to replace the charging port.
Samsung M31 SM-M315 battery issues
Worn-out or faulty battery:
The battery can no longer hold a charge or charges very slowly.
Solution: Replace the battery at a reputable service center.
Overheating device:
If Samsung M31 SM-M315 gets too hot, the system will stop charging to protect the battery.
Solution: Let Samsung M31 SM-M315 cool down before charging again.
Battery nearly full:
When the battery reaches 80% or higher, Samsung M31 SM-M315 may activate battery protection mode, slowing down charging speed.
Poor battery contact:
Due to drops or long-term use, the battery’s connection with Samsung M31 SM-M315 may weaken.
Software or operating system issues on Samsung M31 SM-M315
Software errors:
A faulty operating system or background apps may cause conflicts that stop Samsung M31 SM-M315 from charging.
Solution: Restart Samsung M31 SM-M315 or update the software.
Incompatible charging configuration:
Some devices won’t charge from non-certified or unofficial power sources.
Solution: Use an official or certified charging accessory.
Unstable power source
Non-functioning outlet or weak power supply:
If the power source is unstable, Samsung M31 SM-M315 may not charge.
Solution: Check the outlet or try charging in a different location.
Charging management circuit issues on Samsung M31 SM-M315
Faulty power IC:
The power management IC on the motherboard may be damaged, preventing Samsung M31 SM-M315 from receiving power.
Solution: Replace the power IC at a professional repair center.
This is a complex technical problem that’s hard to diagnose without disassembling the device. If the mainboard is damaged, the repair may take longer and be more difficult.
Basic troubleshooting steps for Samsung M31 SM-M315
- Try a different charging cable and adapter.
- Check the power source and outlet.
- Clean the charging port.
- Restart Samsung M31 SM-M315 or reset to factory settings.
If these solutions don’t work, take Samsung M31 SM-M315 to a repair center for further inspection.
You can try these methods to identify and fix the issue. If you find it difficult, consult a professional technician to ensure safety.
Advanced solutions for repair technicians
Below are advanced methods for repairing the mainboard and sub-board, intended for professional repair technicians only.
